JumpServer is an open-source Privileged Access Management (PAM) tool that provides DevOps and IT teams with on-demand and secure access to SSH, RDP, Kubernetes, Database and RemoteApp endpoints through a web browser.
Compared with the Community Edition,JumpServer Enterprise Editionprovides X-Pack enhancement packages and enterprise support services.
| SKU | Number of IT assets | Deployment Methods Supported | How to Order |
|---|---|---|---|
| Basic | 50 | Standalone | 3 years Subscription |
| Standard | 500 | Standalone / Active-standby | Annual Subscription |
| Professional | 5000 | Standalone / Active-standby | Annual Subscription |
| Ultimate | Unlimited | Standalone / Active-standby / High availability | Annual Subscription |
| Item | Service Content |
|---|---|
| Customer Support | 8x5 ticket and telephone support, tickets responding in 4 hours. After receiving the fault report, the engineer assists the customer in software faults troubleshooting in time through telephone support, remote assistance, etc. |
| Software Upgrade | Provide patches and enhanced function packages to upgrade seamlessly, etc. |